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Bruce E. Scott

Bruce discusses considering leadership positions outside hospitals and health systems. He shares that leadership skills are transferable but that there likely will be new skills to learn.

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Katherine (Kat) Miller

Kat believes that the contributions of a team have a greater reach than the contribution of an individual. She shares her thoughts on building and leading successful teams.

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Patrick Fuller

Fight for patient safety, live life on purpose, be kind, ask “how can I help,” appreciate the gift of failure, and say thank you. People will not forget the way you made them feel.

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Andrea Luebchow

Andrea shares how she determined the steps in her career and the path to realizing that it is the “people” part of her work that she values most.

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Jennifer Zvaleny

Jennifer reminds us that even though we will continue to face the uncertainties of tomorrow, engaged teams can rise to any occasion.

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Susan Teil Boyer

Embrace your vulnerability and develop trust with your team and your colleagues by strengthening your listening skills. Learn to delegate and empower your team. Keep your positive attitude to weather the storms.

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Steven B. Cano

Be on the lookout for those frequent “Aha!” moments of intellectual clarity and the less frequent but momentous “Eureka!” opportunities for incredible innovation. Embrace these moments and use them to direct your practice and elevate your leadership effectiveness.

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Virginia (Ginnie) L. Ghafoor

When pharmacists ask me if I found the PLA program to be a worthwhile investment, my response is that participation in the PLA program was the decision I made to accelerate my leadership training. I would highly recommend participation in the PLA and MBA programs to fast-track career advancement.

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Janice Glascock

May you find a path leading you to contribute in a way that returns satisfaction as a protector and advocate for your patients when they need you most. You are a pharmacist, a part of the most trusted profession.

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Lorraine (Lori) Lee

Each day, leaders are confronted with challenges; how you react to these challenges is what matters. Leading means a team is moving along to the same goals and aspirations; it means that we stretch ourselves and we stretch our team players; it means supporting each other personally and professionally.

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John H. Grubbs

To be a successful leader, first determine your path to leadership, pursue formal management training to gain and develop the skills you need, and know and understand yourself.

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Nicole L. Mollenkopf

Realize that effective leaders, especially medication safety leaders, need to have a solid understanding of “how the work gets done” at every level. This is important to build credibility with your team as well as to design effective medication-use process interventions to reduce or eliminate harm from medication errors.

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Richard (Ricky) K. Ogden, Jr.

Define what your leadership values are and strive to live them day in and day out.

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Yanela Lozano

Yanela shares her belief that transformation requires an engaged staff empowered to think outside the box. She also shares her learnings regarding leadership roles in promoting engagement.

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Elisabeth (Liz) M. Simmons

Yes, we can lead when called upon and find fulfillment in opportunities even when we might not think the opportunity is right.

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Brandy S. Snyder

Seize opportunities that are presented to you, both professionally and personally.

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Nicole (Nikki) Wilson

Nikki has devoted her entire pharmacy career to caring for patients with infectious diseases (ID) and managing antimicrobial stewardship programs. She enjoys her clinical practice and advancing the care of patients with ID, and she is committed to the quality education of pharmacy students and residents.Nikki shares her journey as a reluctant leader and how she discovered that taking care of a team can be as rewarding as taking care of patients.

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Letters from Leaders in Pharmacy

Advice from Pharmacy Leadership Academy Graduates, Faculty, and Mentors

Sara J. White, Susan Teil Boyer, and Bruce E. Scott

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Tricia Killingsworth and BS Pharm

To pursue your leadership career, find mentors, be nimble, be in it for your right reasons, understand the importance of culture and organizational design, give back, and find balance.

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Michael F. Powell

Create an environment that focuses on developing people to create a powerful voice for pharmacy. In the end, it really is about the people you surround yourself with.

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Jill Reynoldson

Jill advises us that building a successful team requires patience, thoughtful recruitment, and a purpose to champion.

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Samuel (Sam) Vincent Calabrese

If you want to develop an outstanding team to assist in achieving a vision and reaching goals, you need to understand that it is not about you. Assembling a team that has talents that complement yours and those of each individual member is critical to your success.

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Nicole J. Clark

Take every opportunity you have been given as an opportunity to learn and grow. Be a Rockstar!

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Rita K. Jew

Be an inspired and innovative leader with integrity and compassion. Be on a continuous journey of learning, practicing, experimenting, and reflecting in order to perfect your leadership skills.

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Lindsey B. (Poppe) Amerine

What you become involved with may not end up looking exactly like what you had planned, but being willing to put yourself out there and apply for a position opens the door for endless opportunities.

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Andrew J. Donnelly

To move down your leadership path, take advantage of opportunities, take the lead on projects, learn from the leaders you work for, seek leadership positions in pharmacy organizations, determine your work–life integration, and give back to the profession.

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John A. Armitstead

John is an accomplished healthcare leader with an outstanding list of contributions to advancing patient care and the pharmacy profession. He is also committed to the education, training, and professional development of others. Thus, he has trained more than 200 pharmacy residents and precepted more than 100 PharmD students. Today, continuous learning and education continue to be his passions.John shares his approach to team development through implementation and execution of one’s continuous development plan.

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Jennifer M. Schultz

Successful leadership is all about your people. Invest in learning to successfully manage people, which is the most challenging skill to master, and you will have the most talented professionals wanting to be on your team.

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Ryan Erlewine

The one constant in leadership is you. You must find what is gratifying, what keeps you going day in and day out, and what keeps you leading yourself and others. Ask yourself: What drives me every day? Why do I do this work of leadership? How can I focus on the positives of the work I do?

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Sara J. White

Don’t be afraid to close one door because others will open. Have the courage to walk through some of them.

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Kimberly M. Boler

My greatest takeaway from the PLA is that being an effective leader is not about power or pride but instead about presenting with an attitude to serve others. A key piece of advice that I share with technicians interested in stepping into a lead role is if you are not willing to work on yourself, take a good hard look at whether leadership is the direction for you.

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Carla Gill

Remember that change, although necessary for advancement, leads to a wide range of emotions. During times of change, you have responsibility for your response.

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Claire A. Latiolais, Janet A. Silvester, and Diane B. Ginsburg

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Stephen F. Eckel and Scott Knoer

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Michael D. Sanborn and Kristine K. Gullickson

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Ashley N. Cubley and Diane B. Ginsburg

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Tammy Cohen, Melanie A. Dodd, Christine E. Huls, and Dehuti A. Pandya

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Craig D. Cox, Charlene R. Williams, and Michael D. Wolcott

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Alexis A. Ertle, Robyn I. James, and Diane B. Ginsburg

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Phuoc Anh (Anne) Nguyen, John B. Hertig, and Jerry Siegel

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Kristin M. Janzen, W. Renee’ Acosta, and Diane B. Ginsburg

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Rochelle M. Roberts, Kristina L. Butler, and Holly J. Phillips

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Avani Desai, Jennifer L. Ridings-Myhra, and Sarah Lake-Wallace

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David F. Gregory, David D. Allen, and Diane B. Ginsburg

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Patrick D. Fuller, Rusol Karralli, and Michelle W. McCarthy

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Christina E. DeRemer, Kisha O’Neal Gant, Nancy D. Ordonez, and Nancy T. Yam

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Sunny B. Bhakta, Sandra Leal, and Jill True Robke

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Edited by Lourdes M. Cuéllar and Diane B. Ginsburg

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Lea S. Eiland and Nishaminy Kasbekar

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Bryson M. Duhon, Alex C. Varkey, Althea L. Woodruff, Kevin R. Donahue, and Steven A. Scott