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Building a Highly Reliable Team

Katherine (Kat) Miller

Kat believes that the contributions of a team have a greater reach than the contribution of an individual. She shares her thoughts on building and leading successful teams.

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The Color of Our Eyes

Patrick Fuller

Fight for patient safety, live life on purpose, be kind, ask “how can I help,” appreciate the gift of failure, and say thank you. People will not forget the way you made them feel.

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Considerations in Taking the Next Right Step

Andrea Luebchow

Andrea shares how she determined the steps in her career and the path to realizing that it is the “people” part of her work that she values most.

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Developing the Best Team in the Business

Jennifer Zvaleny

Jennifer reminds us that even though we will continue to face the uncertainties of tomorrow, engaged teams can rise to any occasion.

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Effective Leaders Develop and Build Trust

Susan Teil Boyer

Embrace your vulnerability and develop trust with your team and your colleagues by strengthening your listening skills. Learn to delegate and empower your team. Keep your positive attitude to weather the storms.

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Elevate Your Leadership Effectiveness

Steven B. Cano

Be on the lookout for those frequent “Aha!” moments of intellectual clarity and the less frequent but momentous “Eureka!” opportunities for incredible innovation. Embrace these moments and use them to direct your practice and elevate your leadership effectiveness.

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Fast Track Your Career

Virginia (Ginnie) L. Ghafoor

When pharmacists ask me if I found the PLA program to be a worthwhile investment, my response is that participation in the PLA program was the decision I made to accelerate my leadership training. I would highly recommend participation in the PLA and MBA programs to fast-track career advancement.

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Finding Your Leadership Path

Janice Glascock

May you find a path leading you to contribute in a way that returns satisfaction as a protector and advocate for your patients when they need you most. You are a pharmacist, a part of the most trusted profession.

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Go Out and Make It a Great Day

Lorraine (Lori) Lee

Each day, leaders are confronted with challenges; how you react to these challenges is what matters. Leading means a team is moving along to the same goals and aspirations; it means that we stretch ourselves and we stretch our team players; it means supporting each other personally and professionally.

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Leaders Know and Understand Themselves

John H. Grubbs

To be a successful leader, first determine your path to leadership, pursue formal management training to gain and develop the skills you need, and know and understand yourself.