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Living with Imposter Syndrome and Knowing That You Belong in the Room

Donald F. Gale

Don spent his career striving to not only make himself the best leader he could be, but to make all those around him the best that they could be. He is a leader that considers mentoring and developing others a personal responsibility. He also places a high value on building and sustaining relationships and developing high performing teams.

Don received his pharmacy degree from Ohio Northern University and has extensive experience in the profession serving in various executive leadership roles. Until recently, Don served as President of ElixirPharmacies, a division of Rite-Aid, serving patients with chronic illnesses through mail and specialty pharmacy services. Previously he served in various leadership roles in the long-term care pharmacy industry.

In his letter, Don addresses the difficult subject of imposter syndrome. He shares his personal journey of understanding thoughts of doubt and arriving at the realization that, yes, he belonged in the room with other very accomplished individuals.

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Love Being Exactly Who You Are

Daniel J. Cobaugh

You will likely leave your first encounter with Dan impressed by the charismatic and sincere person he is. You will find him very engaging and obviously someone who is appropriately confident and comfortable in his own skin. Arriving at his current state of self-confidence and comfort with himself was, however, a long and sometimes challenging journey. In the following letter, Dan explains that his strong belief of being comfortable within your own skin and loving who you are will enhance your enjoyment of life and of your profession, leading you through difficult times.

Dan is vice president of publishing at the American Society of Health-System Pharmacists (ASHP) and the editor in chief of the American Journal of Health-System Pharmacy. Prior to ASHP, Dan had a distinguished practice as Director of the Finger Lakes Regional Poison and Drug Information Center and the Director of Emergency Medicine Research at the University of Rochester Medical Center in Rochester, New York. As Associate Director at the American Association of Poison Control Centers, he implemented the nationwide toll-free number for poison centers. He is also recognized as a Fellow of the American Academy of Clinical Toxicology, a Diplomat of the American Board of Applied Toxicology, and has served as President of the Association of Poison Control Centers of New York State.

He received his bachelor of science degree in pharmacy from the University of Pittsburgh and his doctor of pharmacy degree from Duquesne University. Dan completed a residency at Mercy Hospital of Pittsburgh and a clinical toxicology fellowship at the Pittsburgh Poison Center/Children’s Hospital of Pittsburgh.

Any readers who have wondered about their ability to contribute or their “fit” in the profession will find value in Dan’s message: Love being exactly who you are.

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Making Difficult Career Decisions

Michael D. Sanborn

Mike is the leader that every board of directors wants in a senior executive role in their organization. He is the ultimate professional and a great leader with a tremendous ability to develop and execute a strategic vision. Mike’s successful career is a testament to these abilities. His other admired characteristics include his thoughtful and reflective analysis of difficult situations. Thus, the thoughtful approach to making difficult decisions that he shares in his letter is not a surprise to anyone who knows him.

Mike currently serves as the President and CEO for Baylor Scott & White All Saints Medical Center in Fort Worth, Texas. His previous experience includes direct patient care and administrative and pharmacy leadership positions in large health systems and academic medical centers. He certainly gives back through his involvement in a number of community and professional activities including serving in leadership roles for the Dallas/Fort Worth Hospital Council, Fort Worth Chamber of Commerce, American Society of Health-System Pharmacists, Young Adult Oncology Coalition, and others.

He received his bachelor of science and master of science degrees from the University of Kansas where he also completed his residency training in pharmacy administration. He has enjoyed a very successful career and, of course, has faced several crossroads during his career. From those experiences he offers very thoughtful advice: objectively analyze the situation and distill the decision down to the elements that are most important to you.

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A Mantra to Live By: Sí Se Puede! (Yes, You Can!)

Melissa A. Ortega

When thinking of Melissa, words such as passionate, proud, value-centered, and the ultimate professional quickly come to mind. She has focused her career on championing pharmacy practice advancements locally and nationally across the care continuum. She is currently Vice President, Ambulatory Pharmacy Services at Tufts Medicine.

Melissa received her doctor of pharmacy degree from Nova Southeastern University and completed her pharmacy practice and health-system pharmacy administration residencies at the University of Wisconsin Hospital and Clinics. She has served as President of the Massachusetts Society of Health-System Pharmacists and has made sustained contributions to the American Society of Health-System Pharmacists (ASHP). Recently she has served as Chair of the ASHP Section of Community Pharmacy Practitioners and on the ASHP Racial Diversity, Equity, and Inclusion Taskforce.

Melissa’s letter is inspirational to all members of society, including those in the pharmacy profession, as she reflects on her professional journey as a minority in our profession. Honoring her Latin heritage, Melissa shares a mantra to live by: Sí Se Puede!

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My Cancer Experience Taught Me to Put Patients First

Robert J. Weber

Because of his close call with cancer, Bob is very focused on living in the moment, being a better family person, and putting patients first. He shares a patient’s perspective on enduring chemotherapy. He is also very dedicated and passionate about continuing The Ohio State Pharmacy Leadership Training Legacy and is the Director of the Latiolais Leadership Program in the College of Pharmacy. For several years, he has authored and coordinated the monthly Director’s Forum column in Hospital Pharmacy, which is designed to guide pharmacy leaders in establishing patient-centered services in hospitals and health systems. Bob brings several decades of leadership experience in two academic medical centers both in the service side and the colleges of pharmacy having begun practice as a critical care clinical pharmacist who maintains his board certification.

Bob received his bachelor of science, master of science, and doctor of pharmacy degrees from The Ohio State University, College of Pharmacy. He completed a residency at Grant Hospital. Bob is a professor of pharmacy and Director of Ohio State’s MS in Hospital Pharmacy Administration and Leadership.

Bob gives this great advice: Please do not let hardships in your life change your course; establish the right course, and you will find out that hardships will be easier.

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Networking Is Not Overrated, It Is Underestimated

Barbara Schlienz Prosser

If you were to ask members of Barb’s team about working with her, you would hear terms such as fairness, caring, supportive, doing the right thing, and networked. Barb is a leader that understands the value of a team, getting things done as a team, and the importance of a network. As you will read, she learned these lessons early in her career and has used them in many aspects of her life.

Barb currently serves as Vice President of Health Economics and Outcomes Research for Soleo Health and has more than 30 years in the home infusion industry. She has helped develop and shape this industry through volunteer leadership positions in organizations such as the National Home Infusion Association, the American Society of Health-System Pharmacists, and the Joint Commission, including serving as a Surveyor in the Home Care, Ambulatory, and Network Accreditation programs for the Joint Commission. Since her retirement in July of 2022, Barb has worked as a per-diem HEOR Associate at Soleo. She received her pharmacy degree from the University of Florida, College of Pharmacy.

Barb’s letter focuses on the value of networking. Through her personal experiences, you will relate to situations where you will benefit from your professional or personal network for help or support. As Barb states, it’s never too early in your career to network.

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Nurture an Enduring Passion for Patients and the Profession

Billy W. Woodward

During any discussion with Billy about his profession, you will almost certainly hear him say that it is about the people we serve and our genuine love, respect, and concern for them; that you must have a “fire in the belly” to fulfill your professional dreams; and that an enduring passion for the patients and the profession will sustain you in your career. His passion for his work and his profession is about a vision far greater than himself: It is about purpose and a better and safer care of patients.

He is currently President of Renaissance Innovative Pharmacy Services, Ltd., in Temple, Texas, and is also a Clinical Associate Professor at the University of Texas. For 25 years he was Corporate Director of Pharmacy for the Scott & White Health System in Temple, Texas, and also served as Director of Pharmacy and Central Services at Methodist Hospital in Lubbock, Texas.

Billy actively supports the pharmacy profession through his work in professional organizations. He has served in leadership positions in the Texas Society of Health-System Pharmacists, the American Society of Health-System Pharmacists (ASHP), the ASHP Foundation, and the International Pharmaceutical Federation. He has received numerous awards including the ASHP Distinguished Leadership Award and the Harvey A.K. Whitney Lecture Award—ASHP’s highest award for health-system pharmacy. Billy received his bachelor of science degree from the University of Texas at Austin.

Billy provides a great insight: Passion and purpose will provide direction for you during those difficult and challenging times in your career.

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Pharmacists Finally Forged Their Place in the World of Public Health

Susan L. Sutter

Susan L. Sutter is a graduate of the University of Wisconsin School of Pharmacy and has spent her entire career caring for patients in her communities and advancing the practice of pharmacy. She is passionate about community pharmacy practice and is a great role model of a pharmacist who has maximized opportunities to serve and improve the health of her communities. Additionally, Susan is a great mentor and inspires others to practice in a manner that improves the health of their communities.

Susan has served her profession through leadership positions in local pharmacy organizations, national pharmacy organizations, the University of Wisconsin Alumni Association, and the Wisconsin Pharmacy Examining Board. She has been honored with the Pharmacy Society of Wisconsin Distinguished Service Award and the Bowl of Hygeia Community Service Award, Alumni of the Year, and numerous other awards.

Susan believes there is opportunity and a significant role for pharmacists in caring for and improving the health of their community. She shares her experience and advice in her letter “Pharmacists Finally Forged Their Place in the World of Public Health.”

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Planning for the Future

Sara J. White

Everyone needs a “Sara” in their life! In a very nonjudgmental manner, Sara wants only the best for you. She takes time to understand you and your vision for your career and life, and helps you along the journey to your vision. Her title may be mentor, coach, or friend, but she is always there to support you during the difficult times along the journey and to congratulate you during the good times. In her letter, Sara discusses a portion of life’s journey that everyone should plan for—retirement.

Sara currently serves as a faculty member of the American Society of Health-System Pharmacists (ASHP) Foundation’s Leadership Academy and a member of the Board of Directors of Omnicell, Inc. Formerly, she served as the Director of Pharmacy at Stanford Hospital and Clinics.

Sara received her bachelor of science degree from Oregon State University and her master of science degree from The Ohio State University, where she also completed her residency. She has served the profession of pharmacy in many leadership positions including President of ASHP. She has been honored as a recipient of many awards including the ASHP Distinguished Leadership Award and the Harvey A.K. Whitney Award, ASHP’s highest award for health-system pharmacy.

Here Sara tells us: there is no “right way” for a career to evolve, and it is never too early to start planning for the future.

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Pursuing Constructive Change in Pharmacy

William A. Zellmer

Guru is a Sanskrit term used to describe a mentor, guide, or expert in a field or movement. If health-system pharmacy had a master guru, it would surely be William A. (Bill) Zellmer. Bill spent four decades of his career as an executive at the American Society of Health-System Pharmacists (ASHP). While he retired from his role as ASHP’s Deputy Executive Vice President in 2009, his impact on the pharmacy profession is still felt through his activities as a speaker, writer, and consultant. Bill is perhaps best known for his powerful, visionary writing that continues to inspire generations of pharmacists. As editor-in-chief of AJHP, Bill penned more than 200 editorials addressing contemporary—and sometimes controversial—issues affecting the profession. So powerful were his editorials that a compilation of many of them was published as the popular book, The Conscience of a Pharmacist—Essays on Vision and Leadership for a Profession, in 2002.

Bill received his bachelor of science in pharmacy at the University of Wisconsin and a masters in public health at Johns Hopkins University. He is currently president of Pharmacy Foresight Consulting, which supports clients in the areas of strategic and professional issues in pharmacy practice and education. As founding editor of the annual Pharmacy Forecast report published by the ASHP Foundation, Bill lectures frequently on trends and issues that impact pharmacy, health policy, and our healthcare system. He is passionate about preserving, sharing, and learning from the history of pharmacy and is a past president and engaged member of the American Institute of the History of Pharmacy. In his letter, Bill reminds us that pharmacy history can foster pride in being part of an endeavor that has a grand purpose in society, thereby creating a deeper bond with the profession.