My greatest takeaway from the PLA is that being an effective leader is not about power or pride but instead about presenting with an attitude to serve others. A key piece of advice that I share with technicians interested in stepping into a lead role is if you are not willing to work on yourself, take a good hard look at whether leadership is the direction for you.
Kimberly M. Boler
Remember that change, although necessary for advancement, leads to a wide range of emotions. During times of change, you have responsibility for your response.