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A

abbreviated new drug application (ANDA), 22

abbreviations for medication dosage forms, 98, 264

acronyms. see alphabet soup

ADME (absorption, distribution, metabolism, and excretion), 84

administration technique error, 156

admixtures, infusions of, 34, 39, 230

adverse drug reaction, 36, 157

advice-giving response, 272

air embolus, 300

allergic reaction, 300

allergy and disease state information, 13

alphabet soup aseptic technique, sterile compounding, and IV admixture programs, 150–151, 299

billing and reimbursement, 195–196, 330–331

medication dosage forms and routes of administration, 98, 264

medication safety, 163, 308

pharmaceutical supply chain management, 186, 323

pharmacy and pharmacy technician, 13, 216

pharmacy informatics and technology, 173–174, 316

pharmacy law, regulations, and standards, 25, 222–223

processing medications orders and prescriptions, 122, 279

Alzheimer’s disease, 63, 70, 76

ambulatory patient, 37

ambulatory pharmacy, 12, 28, 29

amphotericin B, 33–34, 37

ampules, 146

angiotensin-converting enzyme (ACE) inhibitors, 71

antiepileptic drugs, 70, 73

antihistamines, 72

antithyroid drugs, 72

aseptic technique, sterile compounding, and IV admixture programs, 143–153, 297–304

ASHP/ACPE-accredited technician training program, 14, 215, 216

ASHP Technical Assistance Bulletin on Institutional Use of Controlled Substances, 323–334

ASHP Technical Assistance Bulletin on Single-Unit and Unit-Dose Packages of Drugs, 293

attention deficit hyperactivity disorder (ADHD), 71, 74

automated compounding, 301–302

automated counting devices, 31

automated dispensing devices, 48, 118

automated dispensing model, decentralized, 280

average wholesale price (AWP), 190

B

barcode medication administration (BCMA), 171

beads, 264

benchmark prices, 190

beyond-use-dates (BUDs), 134, 135, 293

biennial inventory, 18

billing and reimbursement, 189–198, 329–333

bioavailability, 84, 85

biological products, 23

biopharmaceutics, 83

biotech drugs, 38

bleeding, IV therapy and, 300

body mass index (BMI), 286

body surface area (BSA), 286

bronchodilator, 71

C

calcium channel blockers, 71

calculation errors, 311–312

caplets, 93

capsules, 93

captopril, 86

catheters, 34, 36, 228

ceftriaxone, 33, 228

celecoxib (Celebrex), 74

cephalosporin antibiotics, 33

chain pharmacy, 28

chemotherapy, 75

child-resistant packaging, 24

ciprofloxacin, 86

Class I recall, 182, 321

Class II recall, 182, 321

Class III recall, 182, 321

clinical decision support rights, 316

clinic pharmacy, 29

clonazepam (Klonopin), 32, 227

color-coding drug product packaging, 159–160

Combat Methamphetamine Epidemic Act, 21, 23

communication and teamwork, 103–113, 269–273

community, ambulatory care, and home care pharmacy practice, 27–41, 227–231

community pharmacy, 28, 29, 223

compliance error, 156

compounded prescriptions, 13, 215

compounding automated, 301–302

nonsterile, 133

sterile, 47, 143

total parenteral nutrition, 301–302

computerized physician order entry (CPOE), 47, 171

continuing education (CE), 202, 337–338

continuing professional development (CPD), 337–338

controlled substances ordering, receiving, and storing, 323–324

prescriptions for, 20–21, 23, 25

storage and documentation of, 46–47

corticosteroids, 71–72, 73

creams, 93–94

credentialing, 15, 217

crossword puzzle aseptic technique, sterile compounding, and IV admixture programs, 152–153, 304

billing and reimbursement, 197–198, 333

communication and teamwork, 112–113, 273

community, ambulatory care, and home care pharmacy practice, 40–41, 231

hospital and specialty pharmacy practice, 52–53, 238

human body, 66–67, 244

learning strategies, 6, 212

medication dosage forms and routes of administration, 98–99, 265

nonsterile compounding and repackaging, 140–141

pharmacy and pharmacy technician, 15–16, 217

pharmacy calculations, 130–131, 287

pharmacy informatics and technology, 175–177, 318

pharmacy technicians in the real world, 205–206, 339

cytotoxic agents, 146

D

decentralized pharmacies, 44–45

diphenoxylate, 24, 222

disease state management, 32, 37

dispensing fee, 36

diuretics, 71

dosage form error, 156

dosing information, 13

drug classifications and pharmacologic actions, 69–82, 247–252

drug distribution service, 46

Drug Enforcement Administration (DEA), 18, 221, 324

drug excretion, 85

drug shortages, 46

drug storage, 46

drug utilization review (DUR), 37

E

electronic health record (EHR), 170, 317

emotional intelligence, 5, 211

emulsions, 94

enteral nutrition, 37

ephedrine, 221

e-prescribing, 171

erythropoietin, 38

ethical principles, 19

ExCPT exam, 12

expectorants, 72

extended-release products, 263–264

extravasation, 300

extrinsic motivation, 5, 6, 211, 212

F

failure and mode effects analysis (FMEA), 310–311

filgrastim, 38

fill in the blank aseptic technique, sterile compounding, and IV admixture programs, 149–150, 299

billing and reimbursement, 194–195, 330

biopharmaceutics, pharmacokinetics, pharmacodynamics, 89, 256

communication and teamwork, 111, 271

community, ambulatory care, and home care pharmacy practice, 39, 230

drug classifications and pharmacologic actions, 80–82, 251

hospital and specialty pharmacy practice, 51, 237

human body, 65, 243

medication dosage forms and routes of administration, 97, 262

medication safety, 165, 309

nonsterile compounding and repackaging, 140

pharmaceutical supply chain management, 185–186, 323

pharmacy technicians in the real world, 204, 337

processing medications orders and prescriptions, 121, 279

first-pass metabolism, 84, 85

fixed mindset, 5, 6, 211, 212

fluoxetine, 73

Food and Drug Administration (FDA), 18, 221

forged prescriptions, 25, 118, 223

G

gels, 94

generic drugs, 22, 24, 36, 221–222

glycerin, 92–93

grit, 6, 212

growth mindset, 5, 6, 211, 212

H

hazardous drugs (HDs), 302

receiving and storing, 324–325

spills of, 303

healthcare institution management, 44

Health Insurance Portability and Accountability Act (HIPAA), 18, 29, 37, 221

health screenings, 32

heart contractions/heart rhythms, 243

high-alert medication, 158, 161

histamine-2 receptor antagonists (H2 antagonists), 72

home care pharmacy, 30

home infusion services, 33–34, 37

horizontal LAFW, 302

hospital and specialty pharmacy practice, 43–53, 235–238

hospital clinical pharmacy services, 45

hospital formulary, 46, 49, 180

human body, structure and function, 57–67, 241–244

hydrocodone, 24

hyperlipidemia, 71

I

ideal body weight (IBW), 286

immunizations, 32–33

incompatibilities, 300

infection, IV therapy and, 300

infusions of admixtures, 34, 39, 230

infusion systems, 35–36

institutional patient assistance programs (IPAPs), 332

institutional pharmacy, 12

insulin, 72, 74

internet research pharmacy law, regulations, and standards, 25, 223

pharmacy technician, 14, 217

intrinsic motivation, 5, 6, 211, 212

inventory, biennial, 18

inventory management and control, 180, 182, 280

isotretinoin, 32, 37, 227

IV admixture programs, 143, 144

IV therapy risks, 300–301

J

job application/hiring process, 202, 203

judgmental response, 271–272

K

kidneys, 243

L

labeling home care medication, 34

IV products, 146

medication, 51, 237

prescription, 31, 117, 118, 277

laminar airflow workbench (LAFW), 144, 145, 302

layers, of extended-release form, 264

learning strategies, 3–6, 211–212

“legend” drugs, 23, 29, 37, 222

levigation agents, 135

liquid medications, 263

lorazepam, 24

Low-Income Subsidy (LIS), 191

lozenges, 93, 136

M

mail order pharmacy, 28–29

managed care pharmacy, 28

matching aseptic technique, sterile compounding, and IV admixture programs, 148, 297

billing and reimbursement, 193, 329

biopharmaceutics, pharmacokinetics, pharmacodynamics, 87–88, 255

communication and teamwork, 109, 270

community, ambulatory care, and home care pharmacy practice, 35–36, 228

drug classifications and pharmacologic actions, 75–77, 248–249

human body, 61–62, 241–242

learning strategies, 5, 211

medication dosage forms and routes of administration, 95–96, 261–262

medication safety, 162–163, 308

nonsterile compounding and repackaging, 137–138

pharmaceutical supply chain management, 182–183, 321

pharmacy and pharmacy technician, 12–13, 215

pharmacy informatics and technology, 172, 315

pharmacy law, regulations, and standards, 23, 222

processing medications orders and prescriptions, 118–119, 277

matrix, 264

“meaningful use” program, 170

MedGuides, 22, 70

Medicaid patient’s medication profile, 29

Medicare part B, 191

Medicare part D, 192, 193

medication carts, 48

medication dosage forms and routes of administration, 91–99, 261–265

medication error rate, 156

medication safety, 155–165, 307–312

medication therapy management (MTM), 39

medication-use evaluation (MUE), 48, 50, 51, 237

meperidine, 24

metformin (Glucophage), 74

methadone, 24

methylphenidate, 24, 221

monitoring error, 156

mortar and pestle, 293

multiple choice aseptic technique, sterile compounding, and IV admixture programs, 144–147, 297

billing and reimbursement, 190–193, 329

biopharmaceutics, pharmacokinetics, pharmacodynamics, 84–86, 255

communication and teamwork, 104–109, 269–270

community, ambulatory care, and home care pharmacy practice, 28–34, 227–228

drug classifications and pharmacologic actions, 70–75, 247

hospital and specialty pharmacy practice, 44–49, 235–238

human body, 58–61, 241

learning strategies, 4, 211

medication dosage forms and routes of administration, 92–95, 261

medication safety, 156–161, 307

nonsterile compounding and repackaging, 134–136

pharmaceutical supply chain management, 180–182, 321

pharmacy and pharmacy technician, 10–12, 215

pharmacy calculations, 124–125, 283

pharmacy informatics and technology, 170–172, 315

pharmacy law, regulations, and standards, 18–23, 221–222

pharmacy technicians in the real world, 202–203, 337

processing medications orders and prescriptions, 116–118, 277

multiple sclerosis (MS), 70

muscle relaxers, 72

N

National Association of Boards of Pharmacy (NABP), 18, 24, 222

National drug code (NDC), 31, 180

neuropathic pain, 70–71, 73

nitrates, 71

nonsterile compounding and repackaging, 133–142, 291–294

nonsteroidal anti-inflammatory drugs (NSAIDs), 72

nucleoside reverse transcriptase inhibitors, 75

O

OBRA-90, 30

opioids, 74

oral Factor Xa inhibitor, 75

oral solutions, 92

Orange Book, 22, 24

ordering community, ambulatory care, and home care pharmacy practice, 38, 230

hospital and specialty pharmacy practice, 49, 236

human body, 63, 242

nonsterile compounding and repackaging, 137

pharmacy calculations, 125–126, 283

processing medications orders and prescriptions, 119, 278

osmotic pump, 264

over-the-counter (OTC) drugs, 29

P

pain, assessment of, 72

Parkinson’s disease treatment, 70, 73

particulate matter, 300

patient assistance programs (PAPs), 332

patient counseling, 19

patient package inserts, 22, 221

patient privacy, 18, 24, 25, 29, 37, 221, 223

patient profile, 280

penicillin antibiotics, 33

pharmaceutical supply chain management, 179–187, 321–325

pharmacodynamics, 83

pharmacokinetics, 84

pharmacy, 11–16, 215–217

ambulatory, 12, 28, 29

chain, 28

clinic, 29

community, 28, 29, 223

decentralized, 44–45

home care, 30

institutional, 12

mail order, 28–29

managed care, 28

telepharmacy, 172

pharmacy benefit managers (PBMs), 191–192

pharmacy calculations, 123–131, 283–287

pharmacy informatics and technology, 169–175, 315–318

pharmacy law, regulations, and standards, 17–25

pharmacy satellite, 51

pharmacy technician, 10–12

ambulatory care and community pharmacies and, 30

biopharmaceutics, pharmacokinetics, and pharmacodynamics, 256–257

certification, 10–11, 12, 15, 202, 215, 216

certification renewal, 12, 15

Code of Ethics, 11

continuing education, 202, 337–338

continuing professional development, 337–338

defined, 104

duties, 10, 13

duties in hospital clinical pharmacy, 45

registration, 17, 24, 202

responsibilities, 11

role in pharmacy informatics, 316–317

Pharmacy Technician Certification Board (PTCB), 12

Pharmacy Technician Certification Exam (PTCE), 12

Pharmacy Technician Forum, 14, 217

phenobarbital, 24

phlebitis, 301

placating response, 272

prescription identification card, 331

prescription monitoring programs, 18–19

priming IV tubing, 302–303

processing medications orders and prescriptions, 115–122, 277–280

professional organization benefits, 338

prospective payment, 332

Protected health information (PHI), 24, 25

pseudoephedrine, 21, 221

pyrogens, 300–301

Q

quality control, 51, 237

quality improvement, 51, 237

quizzing response, 272

R

real world, pharmacy technician in the, 201–206, 337–339

recalls, 181–183

relationship management, 5, 211, 212

repackaging, 136, 293

retrospective payment, 332

Risk Evaluation and Mitigation Strategy (REMS) drugs, 32

root cause analysis, 311

routes of administration, 91, 92, 256

S

Safety Data Sheet (SDS), 134

Schedule I prescription, 24, 222

Schedule II drugs, 324

prescription for, 19, 20, 21, 221, 222

Schedule III drugs, 324

prescription for, 20, 221

Schedule IV drugs, 324

prescription for, 20, 221, 222

Schedule V drugs, 324

prescription for, 20, 23, 221, 222

selegiline, 86

self-advocacy, 5, 211

self-management, 5, 6, 211

short answer aseptic technique, sterile compounding, and IV admixture programs, 151, 300–303

billing and reimbursement, 196, 331–332

biopharmaceutics, pharmacokinetics, pharmacodynamics, 89, 256–257

communication and teamwork, 111, 271–272

community, ambulatory care, and home care pharmacy practice, 39, 230

drug classifications and pharmacologic actions, 82, 252

hospital and specialty pharmacy practice, 51, 237

human body, 65, 243

learning strategies, 5, 211

medication dosage forms and routes of administration, 98, 263–264

medication safety, 165, 309–312

nonsterile compounding and repackaging, 140

pharmaceutical supply chain management, 187, 323–325

pharmacy and pharmacy technician, 14, 216–217

pharmacy calculations, 130, 286

pharmacy informatics and technology, 174, 316–317

pharmacy law, regulations, and standards, 25, 223

pharmacy technicians in the real world, 204, 337–338

processing medications orders and prescriptions, 122, 280

simvastatin, 86

social awareness, 6, 212

solve, pharmacy calculations, 127–129, 284–286

specialty medications, 48–49

spill kit, 146, 303, 325

standard units, 125

STAR safety tool, 156

State Boards of Pharmacy, 19, 222, 324

step therapy, 331

sterile compounding, 47, 143

study protocol, 48

substance inventory, 13

suppositories, 93

compounding, 136

SureScripts, 171

syrups, 92

T

teamwork, 103, 111, 272

technology downtime planning, 317

telepharmacy, 172

thalidomide, 37

third-party payers, 30–31, 37

third-party reimbursement, 190

time management, 4, 211

total parenteral nutrition (TPN), 34, 37, 147

automated compounding of, 301–302

transitions of care, 48

trituration, 293

troches, 136

true or false aseptic technique, sterile compounding, and IV admixture programs, 148–149, 298

billing and reimbursement, 194, 329–330

biopharmaceutics, pharmacokinetics, pharmacodynamics, 88, 255–256

communication and teamwork, 110–111, 270–271

community, ambulatory care, and home care pharmacy practice, 36–38, 229

drug classifications and pharmacologic actions, 77–80, 249–250

hospital and specialty pharmacy practice, 49–50, 236

human body, 63–64, 242–243

learning strategies, 5, 211

medication dosage forms and routes of administration, 96–97, 262

medication safety, 164–165, 308–309

nonsterile compounding and repackaging, 138–139

pharmaceutical supply chain management, 183–185, 321–322

pharmacy and pharmacy technician, 13, 215–216

pharmacy calculations, 126–127, 283–284

pharmacy informatics and technology, 173, 315–316

pharmacy law, regulations, and standards, 23–24, 222

pharmacy technicians in the real world, 203, 337

processing medication orders and prescriptions, 119–121, 278–279

tunneled central venous catheters, 34

U

universal precautions, 40

USP Chapter <800>, 324–325

V

vancomycin, 33, 228

vertical LAFW, 302

vitamins, 75

W

warfarin, 86

wellness programs, 32

wholesale acquisition cost (WAC), 190

workplace issues affecting medication errors, 309–310

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