As outpatient care continues to tip the balance against inpatient care, pharmacists are increasingly focused on finding and attaining a place as ambulatory care clinicians. Not only is the shift from inpatient to outpatient dramatic, it is occurring alongside changes to the fundamental business models of care delivery. Building a Successful Ambulatory Care Practice: Advancing Patient Care, 2nd Edition, addresses the changes that have occurred in ambulatory care practice in recent years. It gives pharmacists both the information they need to make effective plans in the contemporary environment and the tools needed to implement them.
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As outpatient care continues to tip the balance against inpatient care, pharmacists are increasingly focused on finding and attaining a place as ambulatory care clinicians. Not only is the shift from inpatient to outpatient dramatic, it is occurring alongside changes to the fundamental business models of care delivery.
Building a Successful Ambulatory Care Practice: Advancing Patient Care, 2nd Edition, builds on the material presented in Kliethermes and Brown’s Building an Effective Ambulatory Care Practice by addressing the changes that have occurred in ambulatory care practice in recent years. It forges ahead into material not covered in the previous book, giving pharmacists both the information they need to make effective plans in the contemporary environment and the tools needed to implement them.
Mary Ann Kliethermes, PharmD, BS
Mary Ann Kliethermes is the Director, Medication Safety and Quality, Office of Practice Advancement, at the American Society of Health-System Pharmacists. She was formerly Vice-Chair and Professor at the Chicago College of Pharmacy, Midwestern University. She graduated from the University of Michigan in with a BS in Pharmacy (1977) and from the Philadelphia College of Pharmacy and Science with a Doctor of Pharmacy degree (1981).
Dr. Kliethermes has served as Chair of the Section of Ambulatory Care for the American Society of Health-System Pharmacists and is a member of the ASHP SAG on Clinical Practice Advancement. She is Past Chair for the APhA PCMH/ACO SIG. Kliethermes has been awarded Pharmacist of the Year and the Shining Star Award from ICHP, the Distinguished Service Award and Distinguished Leadership in Health-System Pharmacy Practice from ASHP, CCP Outstanding Faculty Award, and the Daniel B. Smith Practice Excellence Award from APhA.
Tim R. Brown, PharmD, BCACP, FASHP
Tim R. Brown is employed by Akron General Medical Center’s Department of Pharmacy and acts as a Pharmacotherapy Specialist in the Family Medicine Residency Program. He received his Doctorate from Campbell University School of Pharmacy with residency training at the Medical College of Virginia. His current practice is based within a family medicine residency program where he also acts as a preceptor for pharmacy and medical students from across the country and is a Professor at the Northeast Ohio Medical University.
Dr. Brown was awarded the Distinguished Service Award in Ambulatory Care by the American Society of Health-System Pharmacists. He has also received the Golden Apple Teacher of the Year Award multiple times from the Department of Family Medicine and was awarded the William C. Kelly Safety Leadership Award by the Ohio Hospital Association. He serves as the President Emeritus of the BOD for Project Learn of Summit County. Brown has been active with the creation of the Pharmacy Practice Model Initiative by attending the inaugural session and the subsequent Ambulatory Care Summit. Dr. Brown was the Chair of the Specialty Council on Ambulatory Care Pharmacy, which represents the BCACP for the Board of Pharmacy Specialties. Brown is also the co-editor of the two books designed to help others build their practice model in an ambulatory care setting, as well as co-creator of an outpatient intervention tracking application. In addition, he is a Past President of the Ohio Society of Health-System Pharmacists and Past Chair of the Section of Ambulatory Care Practitioners of ASHP. Dr. Brown was awarded Fellow status by ASHP in 2012 and now serves on the Board of Directors of ASHP.
[REVIEWER'S EXPERT OPINION]
Michael C. Barros, PharmD, BCPS, BCACP, BC-ADM (Temple University School of Pharmacy)
Building a Successful Ambulatory Care Practice, now in its second edition, continues to provide aspiring ambulatory care pharmacists with information on how to create and manage a pharmacist-led ambulatory care service. The book provides multiple chapters that systematically walk clinicians through the process of establishing clinical services in an ambulatory care setting.
This updated reference continues to serve as a comprehensive guide for pharmacy practitioners who wish to establish pharmacist-led ambulatory care services.
Pharmacist involvement in direct patient care continues to improve and so this book fits nicely in the much-needed armamentarium of important ambulatory care resources. Evidence supporting the benefits of pharmacist involvement in direct patient care continues to grow and this book does an excellent job explaining how to build, manage, and advertise pharmacist-led ambulatory care clinical services.
Both new and seasoned pharmacists with an interest in ambulatory care services will find this resource helpful. Although this book is designed with the practitioner in mind, pharmacists in postgraduate training with an interest in ambulatory care will find this resource helpful, particularly when trying to develop a new clinic. It continues to be multifunctional as both practitioners and pharmacy residents can utilize this resource.
This book is organized nicely and the chapters provide readers with a sequence of steps that ambulatory care pharmacists would need to take in order to develop and maintain their practice site. Chapters include topics such as steps needed to build an ambulatory care practice, marketing, optimal use of informational technology, and generating revenue through healthcare reimbursement. The book is well referenced and includes chapter objectives and summaries. Additionally, readers will find case-based scenarios of a pharmacist working with a physician throughout the book. This was incorporated to provide clinicians with solutions to common issues encountered when trying to develop a new service.
Given the continued expansion of clinical pharmacy services and the rapidly changing role of pharmacist participation in direct patient care, this resource continues to provide useful information to those who wish to build or expand their ambulatory care services. Key points are highlighted throughout and the resources provided help to make this a thorough, appreciated resource for those wishing to build an effective ambulatory care service.