Competence Assessment Tools for Health-System Pharmacies

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Page Count: 768

Since its original publication, Competence Assessment Tools for Health-System Pharmacies has continued to meet the changing needs of pharmacy directors and their staff. The fifth edition is a necessary addition to every pharmacy’s resources. This edition has many changes and updates to meet current guidelines and new standards.

NOTE: The link below allows you to download the ePub file. If you want the PDF files, click on Table of Contents, browse the chapters by clicking on the drop-down symbol ^, select a chapter, and you will see the DOWNLOAD PDF orange button in the upper right. Most ePub files can be opened in eBook readers, like the B&N Nook and Kobo eReader. These files have to be converted to .Mobi format before they are usable on the Amazon Kindle device or app. For your computer, the easiest way to open an ePub file is to double-click on it and let your PC decide which default application should open the file. If no program opens it, then you probably do not have an application installed that can view ePub files. ePub files can also be opened on a computer with various free programs including Adobe Digital Editions. If you have access to this title you can download the ePub here:

    • Competence Assessment Tools for Health-System Pharmacies (EPUB 25.6 MB)

Since its original publication, Competence Assessment Tools for Health-System Pharmacies has continued to meet the changing needs of pharmacy directors and their staff. Designed as a complete human resource competence assessment program, this benchmark resource ensures pharmacy compliance with the competence assessment standards of The Joint Commission, other accrediting organizations, and the CMS Conditions of Participation.

Newly updated and expanded, Competence Assessment Tools for Health-System Pharmacies provides practical tools to assess and document an employee’s ability to perform assigned duties and meet the human resource requirements of CMS, The Joint Commission, and other accrediting organizations. Save time and increase efficiency with this essential tool that supplements and reinforces staff knowledge in key competency areas.

New to the fifth edition:

  • Enhanced companion website that allows you to easily adapt many of the forms included in the book for your own practice including the job descriptions and orientation record
  • Updated resources for customizing job descriptions, including job description, competence assessment summary, and performance evaluation templates for a Pharmacy Purchasing Technician
  • Inclusion of a study guide for the emergency management chapter
  • New competencies on Medication Dosing in Patients with Hepatic Dysfunction, Aminoglycosides, Parenteral Anticoagulant Therapy, Oral Anticoagulant Therapy, and Compounding Non-Sterile Preparations
  • A new set of four competencies specifically devoted to pharmacy technicians. Also included, for the first time, is a crosswalk of all competencies that indicates which competencies are for use only with pharmacists, only with pharmacy technicians, or appropriate for both 
  • A new chapter on Educating the Pharmacy Staff
  • New test questions in many chapters including use of a patient case report format for tests in the clinically-oriented chapters

Lee B. Murdaugh, RPh, PhD

Lee B. Murdaugh is Director, Accreditation and Medication Safety, Cardinal Health Innovative Delivery Solutions, in Knoxville, TN. She received a Bachelor's degree in Pharmacy and a Doctorate in Drug and Materials Toxicology from the University of Tennessee. While pursuing her PhD, she was a Fellow of the American Foundation for Pharmaceutical Education. She also completed a traineeship in acute care anticoagulation at Moses Cone Memorial Hospital and certification in asthma patient care at the University of Tennessee. Dr. Murdaugh has over 27 years of experience in the healthcare industry and in assisting more than 1000 hospitals in preparation for regulatory and accreditation surveys. Prior to joining Cardinal Health, she served as the Director of Pharmacy in a 535-bed tertiary care hospital.

Dr. Murdaugh's practice interests are in the areas of medication safety, accreditation, regulatory compliance, and competence assessment. She is an author and contributing author to several ASHP publications and has also published in professional journals such as Hospital Pharmacy. She is a frequent speaker to national and state pharmacy professional organizations on accreditation, regulatory, medication safety, competence assessment, and other related topics.



Angela K. Gomez, MS, PhD, BCBE, is Manager, Learning Services and Continuing Education Programs, Innovative Delivery Solutions, Cardinal Health.